Subscribing to Notifications

The Accolade Administrator defines a set of email notifications appropriate for your user role and job position. Accolade sends notifications when project events occur, such as activity and deliverable deadlines and gate decision approvals. Notifications can be helpful reminders about events happening with projects in Accolade. You can change the notifications you receive, and the frequency in which they are sent through your user profile.

Notifications are not distributed to all users. Notifications of most events are only sent to members of the project in which the event occurred. For more information about the distribution of notifications, see Email Notification Distribution Reference.

To subscribe to a notification:

Access your user profile and select the Email Notifications tab.
Do one of the following to select when to receive notifications:

To receive scheduled emails - Select one or more days of the week in the Send me emails every field and one or more events in the On Selected Days column. Emails are sent at midnight before the selected days regarding the selected events. To receive a weekly notification, select one day of the week.
To receive immediate notifications - Select one or more check boxes in the Immediately column.

To limit the stages in which you receive assignment notifications, select one or more stage selections in the Send notifications for assignments in field.

For example, if you only want to receive notifications for assignments in the current stage of your project, select Current Stage, and ensure the Past Stages and Future Stages options are cleared. All three are selected by default.

At the bottom of the notifications list, in the Email Format field, select whether to receive emails in plain text or HTML format.
Click Apply to save your changes.

Notes:

The Number of days before...is due events occur at midnight before the relevant day, and any “immediate” notifications for them are sent out then. The events for the “late” notifications, such as Deliverable is late, occur at midnight after the relevant day, and any “immediate” notifications are sent out then.
If no events of the selected type have occurred since the last status report, an email is still sent indicating that no events have occurred.
Emails to users assigned the Restricted Team Members user role do not contain project links that emails to other roles contain, due to Restricted Team Members project access.
For change of ownership events such as Deliverable Owner Changes and Project Manager Changes, the new owner receives a notification (if subscribed) while the old owner does not.

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