Scheduling Metric Calculations

To ensure metrics calculate and to prevent unnecessary recalculations, Process Designers have the ability to assign events to define when and how often a metric will calculate. Assigning a metric to calculate at a scheduled occurrence or a project event limits disruption to the system and minimizes data buildup of metrics recalculated during other Accolade actions. While metrics may be assigned to multiple events or occurrences be cautious when configuring metrics to prevent duplicating calculations. Additionally, if metrics are assigned to calculate on any associated change, the metrics will recalculate on specific actions or linked updates.

The procedure below describes how to assign metrics to calculate at a specific time or event. For information about calculated metrics see Creating Metrics Using Expressions (Calculated Metrics).

To assign a metric calculation event:

  1. From the System menu, select Content Sources > Metrics.

To narrow the metric list, search by the metric name, system name, or category.

  1. Do one of the following:
  • To add a new metric - Click Add New in the upper right corner of the page.
  • To edit an existing metric - Click the name of the metric to open it for editing.
  • To create a metric based on an existing metric - Click Copy Icon in the Copy column to create a copy that can be used as a base to build a new metric.
  1. Create the basic metric and click the Calculated Formula and Events tab.
  2. Select any of the following to set when calculations occur:
  • Calculate on any associated change.
  1. Click Create to create the new metric or Apply to save changes to an existing metric.

Notes:   

  • Administrators can view existing metric definitions, but cannot add or modify metrics.

  • More than one occurrence or event may be assigned to a single metric.
  • Due to the disruption calculations may have to the system, schedule time intervals to occur when traffic on the server is minimal.
  • If a metric is assigned to calculate on project migrate and project close, the metric will only calculate once.
  • Metrics configured as rich text cannot be used in calculations.