Importing and Exporting Metrics

Accolade provides Administrators and Process Designers the ability to export metrics from one Accolade environment and import it into another Accolade environment. For example, your company may have a test environment set up during your implementation, or you may have company branches that are new to Accolade that are hosted in a separate environment. Instead of having to recreate metrics in each environment, download the information and import it into the new environment.

The download exports the metrics configuration into a spreadsheet file with the information in the following tabs within the file:

To export metric settings:

  1. From the System menu, select Content Sources > Metrics.
  2. Select the metrics that you want to download.

Use the Metric ID search field to find the metrics you wish to download. A partial search entry pulls up a list of all matching metric IDs containing those numeric characters.

You can also enter a category, name, and/ or system name when searching by metric ID to find the metrics that match all criteria entered. These filters are case insensitive.

To narrow the list by metric name or system name, add the criteria to filter by in the appropriate filter text box.

To narrow the list by category, select a category to display in the Category list. To download all metrics, select All.

  1. Click Download in the top right corner of the page.

Accolade downloads the metrics to a spreadsheet file and saves it to a temporary internet files directory. Save the file to a more accessible location.

Note:  Only components to which you have view and/or edit configuration access group rights will download. Components you can only view may be included in the file, but you can only upload changes to areas to which you have explicit edit permission.

To import metric settings into Accolade:

  1. Ensure the data within the spreadsheet meets the requirements for a successful import.
  2. Remove any metrics that you do not want to include in the upload from the spreadsheet and save the file.
  1. From the System menu, select Content Sources > Metrics.
  2. Click Upload in the top right corner of the page.
  3. Click Load File and select the spreadsheet file to load.

Accolade uploads the changes to the metrics in the spreadsheet, and adds any new metrics with unique system names.

  1. (Optional) Click Print to print the import results for your records.

Note:  Components that are imported are subject to group configuration rules. The user may assign components in a way that the configuration access groups are not consistent. This behavior is not allowed in the UI, and mismatches in either the user's access rights or the component's access group restrictions may result in warning or error messages during the upload, and may result in an incomplete upload.

Metric Settings Included in the Spreadsheet File

The columns in the downloaded spreadsheet include the settings for each metric in the order listed below. For a description of each metric setting, see Creating Metrics.

Important! Using the import and export tools to update configuration can result in unintended changes if information is missing or creates an error during the import process. Sopheon recommends reviewing Importing and Exporting Configuration Components Best Practices before making changes in a production environment.

In addition, the Metrics spreadsheet includes the association setting for each process models (active and inactive) to which each metric is associated. Each process model to which the metric is associated contains the following set of columns, and each set of columns is identified by the process model name.