Importing and Exporting Process Models

Accolade provides Administrators and Process Designers the ability to export process model information from one Accolade environment and import it into another Accolade environment. For example, your company may have a test environment set up during your implementation, or you may have company branches that are new to Accolade that are hosted in a separate environment. Instead of having to recreate process models in each environment, download the information and import it into the new environment.

The download exports the process model configuration information to a spreadsheet file with the parts of the process model grouped into the following tabs within the file:

Note:  The download does not include metric associations. If you are using the process described below to create new models, ensure that templates are in place in the Template Library, import the models, and then associate metrics for each individual model or for multiple models at one time using the metric export/import utility.

To export model settings:

Note:  If you wish to download a process model, you may select up to 20 gatekeepers. If you add more than 20 gatekeepers, the model cannot be downloaded.

  1. From the System menu, select Process > All Models.
  2. Select the models that you want to download.

To narrow the list by process model name or system name, add the criteria to filter by in the appropriate filter text box. These filters are case insensitive.

To narrow the list by class, select a class to display in the Class list. To download all process models, select All.

  1. Click Download in the top right corner of the page.

By default, the file exports automatically to a temporary internet files directory. Save the file a more accessible location.

Note:  Only process models to which you have view and/or edit configuration access group rights will download. Process models and components you can only view may be included in the file, but you can only upload changes to models and components to which you have explicit edit permission.

To import model settings into Accolade:

  1. Ensure the data within the spreadsheet file meets the requirements for a successful import.
  2. Remove any models from the spreadsheet that you do not want to include in the upload and save the file.
  3. From the System menu, select Process > All Models.
  4. Click Upload in the top right corner of the page.
  5. Click Load File and select the spreadsheet file to load.
  6. Click Upload File.

Accolade uploads the changes to the models in the spreadsheet, and adds any new models with unique system names.

  1. (Optional) Click Print to print the import results for your records.

Note:  Process models that are imported are subject to access group configuration rules. The user may assign components to a process model parent in a way that the configuration access groups are not consistent. This behavior is not allowed in the UI, and mismatches in either the user's access rights or the component's access group restrictions may result in warning or error messages during the upload, and may result in an incomplete model upload. Once the upload is complete, component access groups can be reviewed and edited from the process model's component tree tab. For more information on component restrictions, see Restricting Configuration via Access Groups Overview.

Model Settings Included in the Spreadsheet File

The columns in the downloaded spreadsheet include the settings for each process model, including stage and gate configuration, in the order listed below. For a description of each model setting, see Creating Gated and Non-Gated Process Models or Creating Idea Process Models (if creating an Idea model).

Important! Using the import and export tools to update configuration can result in unintended changes if information is missing or creates an error during the import process. Sopheon recommends reviewing Importing and Exporting Configuration Components Best Practices before making changes in a production environment.